Calendar Troubleshooting

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How Granola Works with Calendars

Granola integrates only with Google, meaning that only events showing in your Google Calendar for your Granola email address will be pulled through to Granola.

You can learn how to share your Outlook calendar using this workaround.. See below for troubleshooting this.

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Troubleshooting

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I can’t see any calendar events

First, make sure that:

• The events are populating in the Google calendar for the email address you’re using to log in to Granola
• If you click the cog next to ‘Coming Up’, you have the right calendars selected

If the above look right, it’s likely that Granola doesn’t have calendar permissions. To re-trigger the calendar permission prompt:

• Sign out of Granola by clicking the Settings menu in the bottom left, then Settings and Sign out
• Sign back in - you’ll be prompted to give calendar permissions again

Lastly, if you’re still having issus, it’s likely that your network or IT permissions are restricting the calendar from connecting. We recommend trying to:

• Disconnecting from a VPN or other networking tool
• Talking to your company IT team if relevant

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I can’t see the calendar I’ve shared to my Granola email’s calendar

This likely means the calendar is not correctly shared to the email address you’re using to log in to Granola. See how to share your calendar here. The shared calendar should appear as a checkbox to tick on the bottom left of the Google Calendar screen, under ‘Other calendars’

Granola pulls from the calendar for the email address you’re signed in with, so can only see what’s visible in that calendar.

Once you’re sure those events are shared across:

• In Granola, click the cog next to ‘Coming Up’ to view the calendars that it is able to see from your Google account.
• This might take a couple of minutes to sync!

If you’re still seeing issues, this may be due to the sharing permissions of the calendar (for instance, if your company has blocked sharing of calendars).